How to create a case

This documentation, including images, videos and text, is accurate as of Version 6.2 of Pascal.

We strive to keep our documentation up to date with each release to ensure it remains a reliable resource for our users. However, given the dynamic nature of our software development, there might be instances where changes introduced in subsequent versions are not immediately reflected in this documentation. We encourage users to refer to the latest release notes and to use the feedback mechanism for any discrepancies or requests for clarification.

Creating a case can be done by adding a case to a client which is achieved by clicking the New case button on the Dashboard page. A new dialog will open where several fields can be filled in concerning the case you would like to create.

Multiple fields are affiliated to your search, these are defined by the type of search that will be performed. Fields that can be filled in:

After all known fields are filled in, in the dialog, the button Create case can be selected. Pascal will now start searching its databases for potentially relevant hits for your case. 

When Pascal is done searching for relevant hits, the button Start resolving can be selected to get an overview of all found hits. All hits can then be evaluated to determine if they are indeed related to your person or business of interest or not. Hit that are relevant can then be included and irrelevant hits can be excluded.

Passport verification

The passport verification service allows for passport information to be added to a person search. Passport information can be inserted either manually or with a passport image.

Passport images are accepted as PDF, PNG or JPG format. The image must be clearly readable and mind that the orientation of this image must be correctly horizontally aligned.

The passport information will be extracted from the image and filled in the input fields. After the image is uploaded, please check if all information has been correctly filled in. If not, you can either provide another image of the passport or manually edit the information fields. 

If the passport image is not recognised, the field can be filled in manually as well.


Revision #5
Created 29 January 2024 15:08:15 by Sanne Janssen
Updated 24 October 2024 07:00:11 by Sanne Janssen