General navigation

Pascal’s interface is built out of a main page, a top bar, and a left-hand sidebar. The top bar is used for navigational purposes and the sidebar provides additional information.

The top bar

The top bar is used to navigate to the different pages within Pascal. The main pages include Home, Clients, and Cases. Pages related to user experience and settings include Statistics, Data Directory, and Settings. Finally, the user icon can be used to log-out of Pascal.

Pages

Pascal automatically opens on the Home page which provides an overview of cases that are being monitored, recent cases, and recent statistics. From here, the user can also navigate to these monitored and recent cases or create a new case or client.

The Clients page contains an overview of all clients that have been created within your Pascal environment. This overview provides insight into the number of cases within the client, the risk associated with the client, and the percentage of resolved hits. From there the user can open the clients to continue working on them.

The Cases page provides and overview of all cases that have been created within your Pascal environment. This overview shows the clients that are linked to the case, the percentage of resolved hits, the risk associated with the case, and the assigned employee. From here the user can access the cases they are allowed to see.

The Statistics page consists of five tabs, which are Unresolved status, Team activity, Case characteristics, Reports, and Monitoring, respectively.

• Unresolved status - insights into unresolved work in Pascal.
• Team activity - insights into team and user activities in Pascal.
• Case characteristics - insight into case characteristics in Pascal.
• Reports - an overview of all reports that have been generated by a user in the last 90 days.
• Monitoring - an overview all monitoring activities and their results.

Some of these tabs might not be visible, depending on your role in the organisation.

The Data Directory page gives you the possibility to add your own data to all sources that are currently in Pascal. This page is only visible to organisation owners and admins.

The Settings page contains many tabs which are associated with the user experience and general settings of Pascal. Organisational owners and admins have more options than standard users, these are indicated with an asterisk.

• Account - overview of the user account, organisation, and sessions.
• Configuration - adjust settings related to the user experience.
• Languages - adjust settings related to the interface and translation of foreign languages.
• Users - overview of all users within an organisation.
• Groups - overview of all groups within an organisation.
• Policies - adjust settings related to organisation policies.
• Services - adjust settings related to available services.
• Billing and products* - overview of billing information and settings related to payments.
• Integrations* - adjust settings related to Microsoft Azure integration.
• Risk* - adjust settings related to risk of hits.
• Import* - bulk importing of users and cases.

The sidebar

The bell icon opens the Notifications panel, which is divided into two sections. The first section shows any items that require immediate action, such as expired passports and monitored cases with new or updated hits. The second section contains received messages.

The bell icon will have a red dot attached to it if there is an item with a high risk hit which requires immediate action. The bell icon will have a blue dot attached if there is an item which requires immediate action, but this item does not have a high risk hit.

The building icon is only visible when the user is part of multiple organisations. In the Organisation panel the user can switch between their organisations. New organisations may also be created here if such rights have been provided by Pascal's support team.

The support icon directs the user to the Support panel. In this panel the user can find links to Pascal’s product documentation and tutorials. From here, the user can also contact Pascal’s support team through live chat or email. Finally, this panel allows the user to submit malfunction reports, data coverage issues, and feature requests.

At the bottom of the sidebar is a speech bubble icon. This opens the Live chat functionality which allows the user to directly interact with someone from Pascal’s support team.