How to delete a case

A case can be deleted from the case itself or through the case manager. A user can only delete cases to which they have edit rights.

To delete a case from the case itself:

1. Open the case of interest.
2. Select the Delete case button in the Case panel.
3. Select the Confirm button.

The case has now been deleted.

To delete a case through the case manager:

1. Go to the Cases page.
2. Select Edit in the top right corner.
3. Select the case(s) that should be deleted.
4. Select the red Delete button.
5. Select the Confirm button.
6. The case has now been deleted.

If needed, the case can be restored from the recycle bin within 28 days. After 28 days the case will be permanently deleted.