How to edit a passport of a case
It may be necessary to edit the passport information if an error has been made in the original entry or when a client has received a new passport.
- Open the case of interest.
- Select Edit in the Specifications card.
- Edit the information fields of the passport.
- Select the Save button.
Pascal monitors the expiration date of a passport and will send a notification to the Exported passports section of the Notifications centre a month before a passport is about to expire. From here, the passport may be updated.
- Go to the Notifications section in Pascal.
- Select the Resolve button of a case with an expired passport.
- The case is opened.
- Select the Update passport button in the Verification card.
- Edit the information fields of the passport.
- Select the Save button.