Skip to main content

How to edit a passport of a case

It may be necessary to edit the passport information if an error has been made in the original entry or when a client has received a new passport.

  1. Open the case of interest.
  2. Select Edit in the Specifications card.
  3. Edit the information fields of the passport.
  4. Select the Save button.

Pascal monitors the expiration date of a passport and will send a notification to the Exported passports section of the Notifications centre a month before a passport is about to expire. From here, the passport may be updated.

  1. Go to the Notifications section in Pascal.
  2. Select the Resolve button of a case with an expired passport.
  3. The case is opened.
  4. Select the Update passport button in the Verification card.
  5. Edit the information fields of the passport.
  6. Select the Save button.