How to review a passport

This documentation, including images, videos and text, is accurate as of Version 5.12 of Pascal.

We strive to keep our documentation up to date with each release to ensure it remains a reliable resource for our users. However, given the dynamic nature of our software development, there might be instances where changes introduced in subsequent versions are not immediately reflected in this documentation. We encourage users to refer to the latest release notes and to use the feedback mechanism for any discrepancies or requests for clarification.

Pascal offers a passport verification service which assist in determining the validity of a passport. Pascal will generate a Machine-Readable Zone (MRZ) code based on the information provided in the passport. If the MRZ code in the passport matches the one that is generated by Pascal, it is more likely that the passport is valid.

1. Create a case using a client’s passport.
2. Select the Review button in the Verification card.
3. Compare the information in the passport to the information in the Passport verification card.
4. Ensure the MRZ code of the passport matches the MRZ code generated by Pascal.
   1. Select Accept if the MRZ codes match.
   2. Select Reject if the MRZ codes do not match.