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How to delete groups in Pascal

An organisation owner or admin can edit groups for their organisation.

  1. Go to the Groups page in Settings.
  2. Select the Pen icon in the Actions section of the group.
  3. Select the red Delete button.

This action will open a side dialogue which will give you the option to delete all the cases associated with that group by checking the Delete cases checkbox or to Assign the cases to another user or group.

  1. Check the Delete cases checkbox.
  2. Select the red Delete button.

The group and all cases related to this group have now been deleted.

A deleted group cannot be recovered. If the cases related to the group have been deleted, these can be restored from the case recycle bin within 28 days.
  1. Do not check the Delete cases button.
  2. Select the person or group you want to assign the cases to.
  3. Select the red Delete button.

The group has now been deleted and all cases have been reassigned to another user or group.

When the group of a user is changed, all cases of that user will be migrated to the new group.