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How to change the default monitoring frequency

This documentation, including images, videos and text, is accurate as of Version 6.0 of Pascal.

We strive to keep our documentation up to date with each release to ensure it remains a reliable resource for our users. However, given the dynamic nature of our software development, there might be instances where changes introduced in subsequent versions are not immediately reflected in this documentation. We encourage users to refer to the latest release notes and to use the feedback mechanism for any discrepancies or requests for clarification.

Monitored cases are searched periodically, The interval in which the sources of cases are searched, is defined in the Screening Settings of your environment. To navigate to these settings:

  1. Click on your initials in the top right corner.
  2. Select Settings next to your environment's name.
  3. Click on the Screening section in the top of the page.
  4. Navigate to the Policies tab.

Here, the confidence, default sources and default monitoring frequency can be set. After made changes, press the Save button to apply your changes. You will be presented with a dialog asking if you'd like to apply the monitoring frequency to existing cases. With this option turned on, your made changes are applied to new and existing cases. If this option is turned off, your made changes are only applied to cases created after this change.

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