How to change the default monitoring frequency

This documentation, including images, videos and text, is accurate as of Version 6.6 of Pascal.

We strive to keep our documentation up to date with each release to ensure it remains a reliable resource for our users. However, given the dynamic nature of our software development, there might be instances where changes introduced in subsequent versions are not immediately reflected in this documentation. We encourage users to refer to the latest release notes and to use the feedback mechanism for any discrepancies or requests for clarification.

Monitored cases are searched periodically, The interval in which the sources of cases are searched, is defined in the Screening Settings of your environment. To navigate to these settings:

Click on your initials in the top right corner.
Select Settings next to your environment's name.
Click on the Screening section in the top of the page.
Navigate to the Monitoring frequency tab.

Here, the monitoring frequency can be changed, either by selecting one our our recommended options or with a custom configuration. To view our recommended options, use the Switch to simplified configuration in the top right corner. To set up a custom configuration, use the Switch to advanced configuration in the top right corner. Here, for each source in Pascal a frequency can be selected from Daily (every day), Weekly (every 7 days), Monthly (every 28 days), Quarterly (every 90 days) and Yearly (every 365 days).

After made changes, press the Save button to apply your changes. You will be presented with a dialog asking if you'd like to apply the monitoring frequency to existing cases. With this option turned on, your made changes are applied to new and existing cases. If this option is turned off, your made changes are only applied to cases created after this change.

This setting, sets the default monitoring frequencies of all active sources in your environment. Within a single case, you can deviate from the default frequencies to set a custom frequency for a specific sources in that single case.