What are groups
This documentation, including images, videos and text, is accurate as of Version 5.12 of Pascal.
We strive to keep our documentation up to date with each release to ensure it remains a reliable resource for our users. However, given the dynamic nature of our software development, there might be instances where changes introduced in subsequent versions are not immediately reflected in this documentation. We encourage users to refer to the latest release notes and to use the feedback mechanism for any discrepancies or requests for clarification.
An organisation can consist of multiple groups. Groups can be used to clearly divide different departments or lines of defence within an organisation.
By assigning certain read and edit rights to a group and its users in the policies users might be able to see or edit cases from other users in the same group. Additionally, a case may be assigned to a group rather than a specific user.
An overview of all groups within the organisation is shown in the Groups page in the Organisation section in the Settings. If there are multiple users in a group, they can be viewed by clicking on the assigned users block in the Users column.